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Tagged Under: customer success

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Barnacles, Birds and Bees: Finding Symbiosis in Tech Vendor-Customer Relationships

When I think about what makes a successful relationship between a customer and a software provider, I think of the term symbiosis. Nice word, right? Symbiosis typically describes ...

Welcome Elizabeth Wilkinson (@Memphis_Liz) to the SmashFly Team

Exciting news at Team SmashFly!  Elizabeth Wilkinson, formerly Director, Learning Product Groups at Taleo (recently acquired by Oracle), has joined SmashFly as Director of Customer Success. This is ...